Kaizen (Continuous Improvement)
Kai+zen means “change for the better”, A policy of
constantly introducing small incremental changes in a business in order to
improve quality &/or efficiency
As the ideas come from the workers themselves, therefore easier to implement.
Small improvements likely to require minor investment than major process changes.
All employees should continually be seeking ways to improve their own performance.
Not the rate of improvement which is important; is the momentum of improvement.
Encourage workers to take ownership for their work & reinforce team working.
- Means improvement in personal life, home life, social life & work life
- Employees are the best people to identify room for improvement, since they see the processes in action all the time
As the ideas come from the workers themselves, therefore easier to implement.
Small improvements likely to require minor investment than major process changes.
All employees should continually be seeking ways to improve their own performance.
Not the rate of improvement which is important; is the momentum of improvement.
Encourage workers to take ownership for their work & reinforce team working.
There is always room for improvement, so this effort must
be ongoing
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