Quality control
A process that evaluates output relative to a standard &
takes corrective action when output doesn’t meet standards
- The operational techniques & activities (a system for measuring & checking) used to fulfill the requirements for quality
- Incorporates a feedback mechanism system to explore the causes of poor quality or unsatisfactory performance & takes corrective actions
- Suggests when to inspect, how often to inspect, & how much to inspect.
Approaches to quality assurance
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