Deming’s Quality Chain Reaction
Higher quality, leads to higher productivity, which in turn
leads to long term competitive strength
Saturday, July 25, 2020
What is Quality Circle? Seven Basic Quality Circle Tools
Quality Circle
A Voluntary group of employees who work on similar tasks or
share a similar area of responsibility to improve products or processes
- Work on the principle that employee participation in decision-making & problem-solving improves the quality of work
- Encourage to elect the leaders towards the end of the training period
- Agree to meet on a regular basis to discuss & solve problems related to work
- All members of a Circle need to receive training
- Members need to be empowered
- Members need to have the support of Senior Management
The Japanese description of the effectiveness of a quality
circle is expressed as:
‘It is better for one hundred people to take one step
than for one person to take a hundred’
SMART Goals, What & Why?
SMART Goals
If
goals aren’t reachable, they aren’t worth making. To set realistic goals,
follow the SMART goals guidelines.
Waste Elimination, Muri, Mura, Muda and The seven deadly Muda (waste)
Waste
There are three broad types of waste
- Muri (overload or overburden) Improving the flow or smoothness of work.
- Mura (unevenness, irregularity or inequity) Unreasonable work that imposes because of poor organization.
- Muda (non-value-adding work) Eliminating non-value adding activity.
Linkup between these three wastes
Transforming to the Lean Approach, Benefits and Objections of Lean
Key Steps in Transforming a Company to the Lean Approach
Goals, Strategy, Example & Steps to Achieve Lean System
Goals of Lean
- Improved quality
- Eliminate waste
- Reduce time
- Reduce total cost
Four different notion of Lean have been identified
- Lean as a fixed state or goal (being lean)
- Lean is a continuous change process (becoming lean)
- Lean as a set of tools or methods (doing lean/toolbox lean)
- Lean is a philosophy (lean thinking)
Definition of Lean, Defining Value and Waste
Lean Definition
Lean
has been defined in many different ways
“A systematic approach to identifying &
eliminating waste (non-value-added activities) through continuous improvement by
flowing the product at the pull of the customer in pursuit of perfection.”
Lean Principles
Lean Principles
Five Lean Principles have been described in the book 'Lean
Thinking'
- Specify Value (For which the customer is willing to pay)
- The critical starting point is value as defined by the ultimate customer
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